Refund Policy

Thank you for playing Goti King Ludo. Please read our refund policy carefully before making purchases.

1. No Refund on In-App Purchases

All in-app purchases (such as coins, tokens, or premium features) are final and non-refundable once completed.

2. Exceptions

Refunds may only be considered in the following cases:

• Duplicate or accidental transactions.
• Technical issues preventing the delivery of purchased items.
• Unauthorized transactions (subject to investigation).

3. Requesting a Refund

To request a refund, please contact us within 7 days of the transaction with the following details:

• Username / Registered Email
• Transaction ID
• Purchase Date & Amount

4. Processing Time

If approved, refunds will be processed within 7–10 business days through the original payment method.

5. Contact Us

If you have any refund-related questions, please reach out to us at:

Email: support@gotikings.com

Phone: